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Client: DHL Express Pakistan
UAN: 111 500 000
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Retail Outlet Supervisor
Courier / Logistics
Sales & Business Development
Full Time/Permanent ( First Shift (Day) )
Jan 29, 2021
Dec 29, 2020
Develop a winning and viable retail business tactic for your region to ensure all sales targets are met.
Operate and maintain an efficient retail operating system (people, process and system) to maximize and sustain a steady revenue stream from your region.
Manage a team of high performing service point professionals to service over the counter customers.
Monitor your region’s business performance on a periodic basis.
Compile monthly reports detailing service standards and performance of the region.
Develop proactive and reactive tactics to deal with issues and problems.
Maintain effective relationship with customers while demonstrating outstanding customer service to enhance customer experience.
Champion continuous improvement and innovation.
Ensure all service points are organized and maintained as per 5S methodology.
Ensure all service points’ maintenance and housekeeping is up to DHL standards.
Retail Sales, Business Development Strategies, Lab Knowldge,
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